#CUSTOMER SERVICE TOKOPEDIA SOFTWARE#

Before executing the event, Tokopedia coordinates with Google Cloud to freeze changes during the promotion timeframe so network performance isnРІР‚в„ўt affected by software updates or bug fixes.Р”В«efore moving to Google Cloud, Tokopedia experienced issues with scalability and reliability with its previous service provider. This exercise gives the team plenty of time to uncover and resolve bottlenecks. In the preparation stage, Tokopedia sets up load and performance testing to simulate large-scale traffic on the application. РІР‚СљWe were able to roll out the new technology faster, and with more confidence than we would have if we were doing it without their support.РІР‚СњР”Р‡or big events and promotions, Tokopedia runs the overall design by the Google Cloud team to see if it fits the Google Cloud infrastructure.

РІР‚СљWe benefited from the knowledge of Google Cloud engineers who have the experience of running large-scale events,РІР‚Сњ says Tahir. РІР‚СљItРІР‚в„ўs critical that we offer a frictionless shopping experience to turn new customers into return shoppers.РІР‚Сњ РІР‚СљInternally, we did a lot of prep work, with help from Google Cloud, to make sure that our system could handle peak demand without slowing down performance,РІР‚Сњ says Tahir Hashmi, Vice President of Engineering at Tokopedia. To cope with the increase in website visitors and transactions, Tokopedia turned to Google Cloud to deliver uninterrupted service to shoppers and merchants alike. Save money with our transparent approach to pricing Managed Service for Microsoft Active Directory Rapid Assessment & Migration Program (RAMP)

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Customer service tokopedia